Pracownik działu Obsługi Klienta (Late Shift 3pm - 11pm)

BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment management and investment services in 35 countries and more than 100 markets. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. Additional information is available at www.bnymellon.com.

 

Role:

The Investor Services department is responsible for the accurate processing and maintenance of partnership registers and documentation for the funds we administer. Representatives are responsible for ensuring that prospective investors meet eligibility, compliance and anti-money laundering guidelines during the processing of investor-related transactions, which includes subscriptions, redemptions, the generation and distribution of confirmations and statements, as well as transfers, re-registrations and distributions. Representatives are also responsible for reconciling trade information received with the clients expected transactions and monies received from investors. Additional responsibilities include written and oral correspondence with the fund and investors regarding AML documentation, transactions, performance and statement reporting. Representatives are also a resource for Client and Investor inquiries regarding the transactions and documentation outside of the trade processing cycle.

 

Summary of Tasks:

·         Interaction with Fund Manager and Funds staff, Funds Investors & prospective Investors

·         Review of Investor subscription documents

·         Obtaining complete trade and AML documentation from prospective Investors

·         Inputting Investor profile, documentation and trades into the system

·         Maintaining Investor records across various internal systems

·         Production of Investor confirmations, statements, ad hoc reporting (including ERISA holdings reports & audit requests) and general correspondence

·         Processing Client and Investor requests for web access

·         Additional duties and projects as assigned

 

 

Qualifications

·         BS or BA in a business-related field preferred

·         2 years’ experience in Financial Service

·         Strong Microsoft Office skills, with a focus on Excel

·         Proven customer service skills

·         Superior oral and written communication skills

·         Ability to multi-task, manage multiple projects and meet deadlines

 

Our offer:

·         Excellent training, growth and professional development opportunities

·         Collaborative Culture & Great Teams Supportive, open and inclusive working environment

·         Clear career path

·         Multitude of opportunities to get involved in additional projects

·         Stable career with high growth opportunities in widely recognized Company

·         Opportunities to learn and grow together with rapidly growing organization

·         Competitive Pay

·         Private Medical Cover and Group Life Insurance

·         Sports, Social and Charity events

·         Opportunities to engage with BNY Mellon team members across multiple disciplines

·         Opportunity to understand how Fund Accounting end to end process is structured

·         Opportunities to engage in diverse projects due to growth of business migrations

 

We are an Equal Employment Opportunity Employer